Starting a QA program for Service Quality 
In my organization, we do not have any standardize process of operation in all our six departments which is causing lots of waste in the system. As a …

Sample selection for inspection 
Hello, This is regarding the incoming sampling inspection. We use ISO 2859 tables to select the sampling plan at the incoming stage. Suppose we have …

ESD Test sign in log not followed for 2 weeks because of construction work 
Hello, I am new to this site and have a situation that I just found out about. We are an ISO 9001 compliant company and I just started work 2 weeks ago. …

Certificate of Complaince 
Dear collaques, I want to ask a question for certificate of complaince. I know for certificate of analysis, some lab test need to be performed. But …

Who can Implement ISO 14001? 
Contrary to popular belief, the ISO 14001 Environment Management System is not limited to businesses in the energy or manufacturing industries. It can …

Sponsored Blog Post Link  
Hello, My name is Allison and I'm a blogger and content writer. I came across your site ( https://www.quality-assurance-solutions.com/ ) today and was …

Calibration Interval 
I have a pressure gauge initially calibrated on 20.05.2019, next calibration should be 6 months with +/-15 days i.e 20.11.2019 +/-30days. So I calibrate …

MSA Procedure 
Greeting Everyone ! Do you help step by step to carry out MSA for a measurement? For instance, before running Bias, Linearity,... before conducting …

Internal Audit 
Greetings Everyone, I'd like to raise a question. I've been appointed recently in a firm as a quality coordinator responsible for the ISO 9001:2015,I …

Tolerances and Inspection 
I am the inspector in a 100+ year old "tape & square fab shop. I was flagged by the ISO auditor on my inspection form. We were checking a plasma …

Revision History Table 
Do we need a revision history table in SOPs? Is there any requirement for that in ISO? QAS Home > Forum > Revision History Table …

Selecting an AQL for Critical, Major, and Minor 
I want to know if exist any procedure to establish AQL value during a Sampling Plan execution or if is a good strategy define approximately 0 AQL value …

Whistle Blower Blowback in Africa 
Briefly sharing my personal story about leadership in Quality. I worked 5 years as a laboratory coordinator at a gold mine. The laboratory personnel, …

Benchmarking Rules 
5S chart was very useful, similarly could you share some rules of benchmarking? QAS Home > Forum > Benchmarking Rules

ISO9001:2015 and the Three Tier documentation approach 
With my last employer, I've developed and maintained the Quality Management System through the 1994, 2000, and 2008 versions of the ISO9001 standard using …

Choosing an AQL 
What I would like to know is why (AND in which occasions) some companies will choose to make the inspection based on only one AQL (1.5% for example) instead …

Current And Strategic Cost Benefit Presentation 
Any improvement plan or idea lies into 4 categories: 1. Low cost, Low benefit which is waste for top management. 2. High cost, low benefit which …

We need leaders...not bosses..! 
This is an all-pervading phenomenon these days in the corporate culture. The reasons can be many. But the root cause is our managers nowadays are more …

The Language of Management is Money 
Joseph Juran said that the basic language of upper management is money. (Juran's Quality Control Handbook 4th edition (1988), page 4.4.) Juran also …

Management is only interested to its interest 
It look nice, but I have one concern here, I have been working in quality and food safety both in food manufacturing and service setups what I have seen …

Presenting ideas right is key to their adoption 
This is an important topic. Presenting ideas right is key to their adoption. I would suggest that Step 5 be moved before Step 4 and changed to "Know …

The CEO isn't interested in learning GEse 
The same goes for GEse (or Six Sigma dialogue). Engineering, IT, Quality Departments are filled with people who have to get the job done. We need tools …

Higher Education Expert 
This is a very important topic. Top management really always the body that hinders quality. Managers are usually cost-consious. As we are here in higher …

Lean Principles 
I’d like to know is there standard for lean principles, techniques and tools? In some sites read about standard SAE J4000, 4001, but I don’t know how …

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Total Quality Management and Quality of Life Coaching 
Total Quality Management and Quality of Life Coaching © Joe Dean Williams, PhD April 12, 2012 The beauty of Deming's philosophy of management is …

Risk Management 
I want to start my documentation based on the new iso 9001:2015 standard. can anyone be of help as to how I can carry out the risk analysis? QAS …

Can 8D Manager be used on a network? 
Does this program need to be downloaded to each user computer or can it be on a network and be used by a few select individuals? bob@powdercity.com …

Are There any Articles Here on Pareto Charts? 
I could not find any good material on how to build pareto charts and conduct pareto analysis. I could only find it at http://pareto-chart.com/. Are there …

Upgrade to ISO 9001:2015 from ISO 9001:2008 
I Own a ISO 9001:2008 Company and want to upgrade it from 9001:2008 to 9001:2015. I need to do internal audit for it. I want to know how can i upgrade …

Help About Value Stream Map 
Good day mam i would like to ask some help regarding to my research paper topic is value stream mapping. Hope u can help me. QAS Home > Forum …

Extending Calibration Schedule Base on First Use Date 
I’d like to know whether it’s an acceptable practice to store a piece of calibrated equipment for a period of time, then “start the clock” on the calibration …

ISO: 9001-2015 New High Level Structure - Future Format of ISO Standards 
Do you know, A recent change in ISO 9001-2015 is happening in ISO standards. ISO realized the importance of commonization and similarity among various …

8D Manager System Requirements 
Hi, What are the system requirements for 8D software? Will it run on the following environments: Windows XP x86 Windows 7 x86 Windows 7 x64 Windows …

Quality Management In Projects? -- ( QMiP) 
As in the developing countries the total government spending is almost 65 % on big projects in infrastructure building, Roads, Bridges, Dams,Power Generation, …

Does a simple steel ruler require calibration? 
To what extent one must go for calibration of instruments ? Should we include equipment like a scale or weighing balance or a traditional heat chamber …

Appropriate Sampling level 
My company is having Quality problems from a particular supplier. We are a small business manufacturing a patented waterproof item. I want to create a …

Referencing this Site 
How do you reference information from this site in a thesis. Barbara QAS Home > Forum > Referencing this Site

Converting Defect % into Monetory Terms 
is there any simple way to convert defect % into monetory terms so that top management can easily understand...talking the language of business. …

Program evaluation and quality management 
Dear friends As we know, quality audit is an evaluation of the effective implementation of QMS in an organization. Also we have program evaluation …

Problem Suppliers 
I am in the clothing retail bussiness.We have a large supplier base from whom we buy merchandise from. Although we have given ours suppliers our Quality …

Instituting a good Business and Quality management program 
I am working with small businesses, specifically machine shops in the Mid-Willamette VAlley in Oregon. I an finding these businesess are looking to incorporate …

Sampling Plans 
What are the advantages of different kinds of sampling? Which one is universal? On what basis preference is to be given? Does sampling plan depend …

What use are Quality Policy & Quality Objectives? 
We all believe in quality, committed to it when we implement ISO 9001:2015 quality management system. But many managers find it difficult to ascertain …

14 steps proposed by Oakland 1993:425 for planning the implementation of TQM 
What are the detailed 14 steps proposed by Oakland for planning the implementation of TQM? QAS Home > Forum > 14 steps proposed …

Implementation of ISO 14001:2004 in our Company. 
My Company is new and we are planning to be ISO Certified to 14001:2004 Environmental Management System since we are dealing with oil re-refinery which …

Quality and Ethics 
Do you agree with this statement “quality is good ethics? Discuss thank you QAS Home > Forum > Quality and Ethics

Environmental Management System Certification 
We were recently certified for ISO9001:2015 - QMS, now we need to prepare for an EMS Certification. Actually, up to this point we're still contemplating …

Why quality? 
Why is the requirement for quality QAS Home > Forum > Why Quality

Hospitality Total Quality Management 
i am doing a research on critical success factors for TQM of hospitality business. can you suggest me some questions that can be asked to the employees.. …

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Standards vs Specs 
What is the differences between standards and specifications? QAS Home > Forum > Standards vs Specs

8D Manager Book 
I'm looking for 8D manger book. So how can i find this book? i was trying to find from search engine however i could not find it. Emiru Getaw /from ethiopia/ …

Balance score card 
I am working for an airline call centre. My company is busy with balance score card and as a cal centre team leader i have to participate but i have less …

How to make a good policy? 
I want to know how to make policies for the hospitals that fits standards of accreditation ? Also I want to know how is the way to write a good policy …

How should i get involved in the real work place 
As a student taking a course in TQM how should i get involved in the real work place using the knowledge i have obtained from basic managemant classes? …

Why a quality manual? 
Greetings Everyone, I would like to raise a general question, maybe it has been raised already but I thing is interesting topic and would like to get …

Six Sigma Enough? 
The are basic statistical tools like six sigma, TPS, Lean enough to eliminate defects? QAS Home > Forum > Six Sigma Enough?

Complaint or Not a Complaint 
One of my supplier sent me a Finished Good that created a functional problem after it was assembled . When I complained to supplier regarding the defective …

QC System for Price Reduction 
I am working in a QC organization. We inspect clothing and textile items. If thses samples do not fulfil (to some extent)our specification we accept it …

Evaluation of the TQM 
Respected sir i want to know that who we can evaluate the TQM in our process.? QAS Home > Forum > Evaluation of the TQM

The use of the acronymn DRIVE as a quality managment toll 
I have seen a model of QM in a handout that uses the acronymn DRIVE which is define, review, identify, verify and execute and i would like to use this …

QA VS QC 
what is difference between Quality Assurance & Quality Control QAS Home > Forum > QA VS QC

Creativity & Innovation 
What is Creativity and Innovation? Why creativity and Innovation is important in any Organization? QAS Home > Forum > Creativity & Innovation …

Evolution of TQM 
the evolution of total quality management??? QAS Home > Forum > Evolution of TQM

Deming 
What is the contribution of Deming? QAS Home > Forum > Deming QAS Home > Forum > Deming

Waste Reduction / Lean Methods of Manufacturing 
Ford, GM, and Chrysler were one of the strongest companies before but right now loosing their business to their Japanese and Korean rivals, why couldn’t …

How to document the QMS for the new ISO 9001:2015 Standards?. 
Hi Everyone! My name is Anthony. I would like to find out if anyone of you has documented the Quality Management System based on the new ISO 9001:2015 …

Six Sigma Certification 
I have over twenty years experience in Quality Control. I need a Six Sigma Certification to advance my career. I know the methods and have been doing high …

Quality management belongs to which type of business management? 
first of all thank you about this topics you touch my mind with this thoughts. You give me another meaning about quality management but i want to …

Starting a Quality Management Department Not rated yet
Hello to everyone with a passion to always improve and learn in life and business. My name’s Gregory and I’m a passionate freelancer in the construction …

Preparation for Internal / external audit Not rated yet
Dear all, I would like to ask how to prepare the agenda for an audit, what kind of questions are generally asked during the audit process, and how to …

In Veeva QMS, use deviations module or lab investigations module to handle lab investigations? Not rated yet
Hello, Just trying to get a pulse of how the industry handles lab investigations when using Veeva Vault for QMS. There is a deviations module, but there …

How to Track Gauge Pins Not rated yet
Hi everyone I want to know if there is a way, to track gauge pins, the company has hundreds of pins but we have the problem that nobody bring them back …

Out of Box Software Validation Not rated yet
For a software system that is used "out of the box", no alterations (like office 365), is it necessary to have "validation" documentation for this? …

Integration testing vs system management Not rated yet
Hi everyone, I have been working as QA engineer for a few years now, but recently I have received a request that made me wonder if this falls under QA …

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Document Control Starts with Well Define Procedures Not rated yet
The vast majority of people like to take pride in their work. And so it is best to assume that a person who has been assigned to a production job has …

How much does ISO 45001 certification cost? Not rated yet
Costs associated with implementing an ISO 45001 management system, purchasing standards, attending classes, and hiring consultants and auditors must be …

What are the benefits of the ISO 45001:2018 certification? Not rated yet
ISO 45001 is a global standard for occupational health and safety management systems that offers a practical solution for improving the safety and health …

What is ISO 9001 Not rated yet
What Is ISO 9001? ISO 9001 has been the benchmark management system standard for over 30 years. Helping to align the performance of your staff & systems …

ISO 2859 vs 3951 Not rated yet
Hoping to get information from an ISO expert here. I am trying to find out in lay mans terms what the difference is between ISO 2859 vs 3951

Test Cases for Famous Application like Calculator, Paint, MS Work, Notepad++... Not rated yet
I'm looking for test cases for famous/open source applications to be used as a testing dataset for test coverage research purposes.

Record Management (paper-based document system) Not rated yet
Greetings Everyone, For instance; when the form template document number and revision is changed; how do we create the records with content revision …

Question on Quality Target for new process Not rated yet
BACKGROUND Onshore wants to set a QA score above 90% because of the direct financial impact. Recommendation from transition is 96% but we don't have …

Disposal of documented information & GDPR Not rated yet
Hi I wonder if anyone could help provide an answer to the following questions: under section 7.5.3.1 b) is adequately protected (e.g. from loss of …

Risk Assessment Done. Now What? Not rated yet
Risk analysis has become a vital exercise for a lot of international standards. A large majority of certified companies are required to have a risk assessment …

What are the Changes to ISO 9001 since the 1994 Version? Not rated yet
I retired from the Navy in 1995 and entered the manufacturing sector under the ISO 9001:1994 quality system standard. I left that sector soon after, and …

Business Improvement & efficiency Manager Not rated yet
From my experience, usually bosses don't want to go through a long analytical report to see the core problem and to see what kind of action had been taken …

Slowly-slowly win the race Not rated yet
All are talking about continuous Improvement, quality improvement but any moment you find where the problem, why it is coming at which stage we committed …

Shining is to make problems obvious! Not rated yet
With clutter gone and the storage area organized, the next step is to properly and thoroughly clean and paint equipment and work areas. This step is critical …

Toughest And Most Crucial Form of Testing Not rated yet
Regression Testing takes lot hell of time out of overall time provided for testing of a product in any software project. Though it takes longest …

Improve every process Not rated yet
Improve every process Improve constantly and forever every process for planning, production, and service. Search continually for problems in order to …

Layout to Reduce Forklift Accidents Not rated yet
The Occupational Safety and Health Administration (OSHA) estimates that there are 34 900 serious injuries, including 85 fatal accidents per year in the …

Affecting the Behavior Outcomes of Employees through Harassment Training Not rated yet
In her article “The Impact of Training and Conflict Avoidance on Response to Sexual Harassment,” Caren B. Goldberg conducts a study to examine and analyze …

Software Quality Improvements Not rated yet
After reading stacey matrix theory to help organizations from falling at chaos areas. His complexity science to keep these society alive. I noticed …

Correction vs Corrective Action on System or Process Not rated yet
Example: Nonconforming part made in CNC machine shop. The part is reworked to correct specification. Investigation identifies an error in the CNC program. …

Scorecard Not rated yet
I see Schniederman's scorecard that Kaplan and Norton publshed in 1992 from the Harvard Business School. He participated in their study and annonymous …

ISO 9001:2015 8.2.1 Customer Satisfaction Not rated yet
Do you have any suggestion on what method to use regarding the customer perception requirement of this clause? 'As one of the measurements of the performance …