Strike preparation minimizes business impact as the
result of a work stoppage by a labor union, either directly or indirectly. If
a labor unit represents your employees, and/or your suppliers, and/or your customer's employees, then possibly at some time, they may go on
strike and/or picket the work site. This could negatively impact your ability
to meet your contractual obligations
Several different types of strikes can occur, the impact of
each differs, as well as the planning. Here we address the most frequent type
of strike encountered, the familiar "Economic Strike". The economic
strike comes from failing to negotiate a satisfactory contract agreement
which results in a work stoppage.
In the
event that such an occurrence is a possibility, implementing the following strike preparation guidelines prepares you for a strike and enables the protection of employees and
assets. At a minimum, implementing these guidelines supports the
perception that your team controls your business and focuses on minimizing business risks. .
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To adequately plan and deal with strike and labor
disturbances, three distinct phases need to be addressed:
Strike
Preparation Planning
In-Strike
Procedures
Post
Strike Follow-up
Strike Preparation Planning
Strike preparation, at a minimum, begins with the
earliest indicators that a strike may occur. This means "Keeping an ear to the
ground" as a necessary task performed by all levels of management at about
the time a collective bargaining contract expires.
Policy Questions/Decisions
When it becomes clear that a strike could occur, a series of
policy questions must be answered before planning can proceed. Importantly, for strike preparation, management must agree upon the answers prior to the actual strike.
Key questions include...
Will
we conduct business as usual?
How
will access to facilities be controlled?
What
will be the size of the work force?
Will
shipments be made and received?
What
will the chain of command be during the strike?
Will
criminal complaints be followed up in cases where police make arrest?
Will
the strike be documented, and to what extent?
After answering these questions and establishing the policy, formulate procedures detailing these items.
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For strikte preparation, he following items should be reviewed and addressed as
applicable:
As
a potential strike threat nears, has someone been assigned to examine the
workplace using these guidelines?
Have
arrangements been made to insure no hourly personnel will be allowed inside the
workplace or on the premises during a strike, unless the company decides to
permit strikers to return to work?
Has
a detailed workplace map or a diagram been prepared?
Have
plans been made to man an incoming telephone line 24 hours a day?
Just
prior to the strike; have gate locks and major perimeter locks been re-keyed?
Have the keys been strictly controlled?
Has
one gate been designated for entrance and exit to be used by all employees?
Has
a gate been designated for utilization by construction workers requiring
entrance or exit?
Have
arrangements been made for salaried employees to park their personal vehicles
in areas that will prevent or minimize damage to the vehicles?
Have
arrangements been made for night parking in a well lighted area?
Are
the fence and building perimeters well lighted, functioning and in good repair?
If
guards are utilized at gate or entrance, has a salaried employee been posted at
entrances to assist with identification of incoming personnel?
Has
a photographer/observer been assigned to the entrances, and been instructed in
approved photography, and reporting objectives?
Have
security manpower needs been determined and are high risk areas identified, and
scheduled for uninterrupted monitoring by patrol or electrical means?
Have
identification cards with photos and signatures been issued to salaried
employees prior to the strike?
Are
duplicate photos of employees on file in the personnel office if needed for
identification?
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If
a computer area exists within the premises, have all the important computer
documents, and tapes been placed in a safe offsite area?
Have
the appropriate police departments been notified of the possibility of a
strike? Will they be notified immediately if a strike occurs? Have they been
provided with the names of three (3) management contacts?
Do
trucks leaving the workplace move in a convoy, and has the police department
been alerted to the times that the trucks depart and the route to be taken?
In
an emergency, is there an emergency telephone list, including a list of workplace
personnel to be called in prioritized order?
Are
employees encouraged to carpool when coming to work, in order to reduce vehicle
traffic across the picket line?
Have
local utility companies been contacted to assure continued maintenance of
services during a strike?
Have
salaried employees been advised they must stop at any picket lines when
entering or leaving the premises, and that they must use reason and common
sense in allowing the pickets to walk in front of their vehicles?
Have
salaried employees been told to discourage all conversations with the pickets?
Have
contractors working on the site been notified of a possible strike?
Has
it been determined whether or not the contractors will cross the picket lines?
Has
it been stressed to the contractors that they must use the appropriate designated
gate, in the event they decide to cross the lines?
As
the strike deadline approaches, have workplace supervisors been alerted to be
especially watchful for theft and property damage?
Has
a strike history of the workplace been reviewed for any help in predicting any
acts of sabotage and pinpointing previous trouble areas?
Have
salaried employees been designated to record the number of pickets and names of
pickets, with the documentation of any incident on or around the picket lines?
Have
written phrases i.e., terminology on the picket signs been noted?
Is
the record updated every hour?
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Has
it been stressed upon supervisory personnel that it is imperative they promptly
report and document incidents that are strike related, both before and during
the strike?
Have
large amounts of cash been removed from the premises, and have other high-value
easily stolen items been adequately protected?
If
remote warehouse facilities are needed, do they meet the appropriate security
guidelines?
Have
all sprinkler control valves been locked and are they inspected daily?
Are
combustibles stored in areas protected by automatic sprinklers?
Are
flammable liquids strictly controlled in a properly safeguarded, locked area?
Do
combustible storage areas have proper lighting?
Have
burglar alarms that use batteries been checked to ensure a good battery or good
battery charge?
Have
broken windows been repaired or boarded-over, and all doors adequately secured?
Have
fences and gates been repaired?
In-Strike Procedures
When the policy decisions have been made and strike preparation completed,
devise an appropriate in-strike operations plan.
The strike preparation operations plan in its broadest form encompasses
all on and off site activities, which functions during the strike.
It should contain
personnel manning charts and tables
facilities schedules,
acquisitions and distribution plans for special logistics
such as; food, sleeping and feeding arrangements, security equipment and
general logistical requirements,
command chain
locations of Executives and
Managerial personnel
procedures for handling fire
medical and other
emergencies; police liaison on site and where necessary.
The plan should contain subject information as listed below,
and additional information as deemed necessary by management.
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Brief
all employees on the situation in a way that best minimizes anxiety and
concern.
Review
and, if necessary, update security and disaster recovery plans (also part of
pre-planning).
Management
should contact the customer and review their proposed security procedures, if
applicable.
Ensure
all personnel are aware of and comply with all safety and security procedures.
As
appropriate, provide employees with a list of emergency telephone numbers,
e.g.:
Managers
home phones
Police
department
Fire
department
Ambulance
Customer
contacts
Equipment
service vendors
Corporate
Security
Corporate
Risk Management
Local
security
Local
Command Post
Take
appropriate steps to protect equipment, vehicles, and facilities from damage
due to acts of vandalism.
Review
special security procedures to ensure satisfactory level of comfort, e.g.,
additional security officers on site, additional security rounds, strategize
placement of security officers, additional surveillance cameras, etc.
Review
communication operations.
Review
camera coverage and surveillance operations.
Review
general instructions for personnel regarding access.
Ensure
safety equipment is strategically placed and in good working order, e.g., fire
extinguishers, first-aid kits, etc.
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The following precautions and procedures should be followed
to ensure your safety and to avoid any incident in the event that you are
required to cross picket lines. Please keep the following list with you at all
times:
Try
to cross picket lines in groups, whenever possible, rather than alone.
Do
not initiate conversation with picketers and if they do, keep conversation
cordial and to a minimum.
Ignore
any offensive or obscene comments.
Keep
car doors and windows locked and look straight-ahead, avoiding eye contact with
pickets.
Do
nothing to provoke a confrontation.
Use
designated entrances only.
Use
caution when driving into or out of the premises.
If
your entrance/egress is blocked, turn around and go back and call this
emergency number for further assistance (insert number here).
Keep
discretionary comings and goings to a minimum.
Immediately report any incidents of harassment,
verbal abuse, or vandalism that you witness to your manager or security.
Contingency Plans
If
applicable, ask the customer about their strike preparation contingency plan and tailor
your operation accordingly.
Do
not promise the customer that you will perform the work of striking or
picketing employees.
If
your customer designated an alternate work site, consider doing the same.
Make
necessary preparations to ensure continuance of all critical support, e.g., production control, accounts
receivable, payroll, etc.
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Increase
your level of all critical supplies necessary to continue operations.
Contact
all vendors and advise them of the possible strike and make alternate
arrangements with them if they oppose crossing a picket line, e.g., designate
alternate delivery points and ways to move the supplies through the picket lines
- special couriers, etc.
Determine
whether or not the availability of building services, i.e., maintenance,
cafeteria, etc. will continue during a strike. If not, make alternate plans to
accommodate your employees.
Strike Preparation Employee Concerns
Meet
with all employees as a group or in teams to explain the situation.
Try
to reduce their concerns and ensure them that all precautions are being taken
to ensure their safety - give examples.
Solicit
employee questions and concerns and address them in a positive manner.
Hold
regular group meetings to review security issues and calm any employee
concerns.
Provide
employees with a copy of the attached "Work Stoppage Guidelines for
Employees" if your site is expecting picketing, and review it thoroughly
with them.
Ensure
that all employees understand that absent legitimate safety concerns, they are
expected to report to work unless you advise them differently.
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Conduct post-strike follow-up by analyzing information
gathered from documentation produced during the strike.
To help, accomplish this by utilizing still and video
surveillance cameras; sound recordings; on-the-spot-note-taking; and maintaining
a series of logs, such as; incident logs, vehicle logs, picket count logs, etc.
Refrain from documenting legal
activities. However, document illegal activities as fully as possible using the
above noted methods.
The documentation may be required or useful in the following
cases:
In
support of, or in proof of, criminal charges.
Support
of an application for injunctive relief, either in the Federal or State Courts.
To
support an unfair labor practice complaint hearing before the National or State
Labor Board.
An after strike report should be prepared at the conclusion
of the strike after analysis of the documentation. The report should include,
but not be limited to the following:
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