Reduce Employee Stress At Work & Increase Sales Too

Importantly, to continuously deliver customer satisfaction, your company must reduce employee stress at work. 

Front line sales staff deal with client issues, sales pitches, proposals, etc., all while weighing worries, concerns, needs, and conflict from your reports, managers, and customers. This causes stress.

The increasing list of tasks and responsibilities, extended shifts, and the ongoing pressure to achieve targets can take a toll. 

With happy customers, your get relaxed employees.  Relaxed and confident employees generate more sales and profits.

Here are five ways to reduce employee stress at work and increase sales:

Help Desk or Customer Service Software

Using a help desk or customer service software can be useful to help your employees working in the customer support team. With the current advanced technology and available software, your sales force can now focus on critical items while the help desk attend to the rest.

Many companies utilize their own help desk support. It provides a designated point of contact who lets employers gain support. The help desk team gets answers to questions and solves related issues.

The support desk resolves issues and drives employee and customer satisfaction and loyalty. 60% of clients believe customer service to be a top priority. This makes them feel loyal to the brand even over the actual product. 

A help desk creates a better and rewarding support experience for your employees. On the other hand, when your employees stretch for an out of reach support ladder, they end up not meeting customer expectations.

To Reduce Employee Stress at Work Consider Outsourcing

Outsourcing non-core work increases productivity and improves efficiency in the workforce. Some companies make an effort to train their employees regularly by using the latest technology in order to provide the best service. This, in return, lets internal employees focus on their high-value responsibilities like company growth and sales.

Tactical tasks, also known as core-work, improves the value of the company and generates maximum profits. Non-core work, on the other hand, might be an important daily task, but adds little value and does not generate profits.

So in order to focus on the core work, delegate non-core work and reduce the workload on your employees. When you outsource your non-core you slim the business. It additionally streamlines the business operations. Outsourcing lowers employees work time in time-consuming but unimportant work.

With outsourcing you can get work done faster. Plus, you focus on critical matters, and most importantly; you save time.

Social Media

In today’s generation, social media provides a very reliable means of increasing sales. To reduce employee stress at work, social media lets you stay connected, keeps you updated, promotes business, and enhances interests. Studies prove; an active business on social media can reach out to a larger number of people to help their business grow at an increasing pace.

Social media marketing promotes your business and increases brand recognition. Because of digital media, customers can now reach out to your business anytime and anywhere.

Most forms of social media are usually free of cost for business, and paid platforms are mostly low-cost. They include the ability to target specific groups in relation to your business; they also let you communicate with groups and individual customers on a personal basis.

Users can easily and quickly use these sites. Being active on social media immensely reduces your workload, increases revenue, and saves time.

Use Ads

Marketing solutions like ads lets you promote your business and take the workload off employee's shoulders. Plus, they provide valuable business incite. Advertising with sales promotions drives customer purchases. These promotions create a short-lived incentive to attract more customers.

The sale promotion techniques like free samples, price reductions, free gifts, vouchers, contests, etc., arouse consumer interests and target new consumers. These surge brand recognition, drive the growth of the business, and reduce employee stress at work.

Back in the day, spending advertising money on mediums like print and radio only provided the hope of kicking off sales. The spenders could not tell how many people the ads engaged and how they actually drove sales. Now, advertisers can track every single data campaign and then revise ads based on the outcome.

Manage Peak and Low Time

With low energy levels, one’s motivation sink. When you feel tired, that lasts until you rest. On the other hand, fatigue can be a bit more complicated. With work fatigue, you constantly feel tired, and it won't go away. It seeps in and makes it hard to concentrate. You feel disconnected from work with no motivation.

To reduce employee stress at work, recognize that people tend to be more productive and get more work done during their peak hours. During this time, assign important work and expect sound output. When energy levels go down, like after lunch hour, employees should move their focus to lesser significant tasks like calls and emails.  

Plan and manage peak and low hours accordingly to avoid employees from overworking, getting exhausted and losing focus on getting the actual job done.

Conclusion:

Sales professionals are highly overworked. Companies expect sales employees to remain active and energetic. Too much stress left untreated leads to various illnesses, exhaustion and hampers the work environment.

Companies can reduce employee stress at work when the entire team works together to solve issues. The above tips lets you reduce employee stress while increasing the overall sales and profit of your business.